Reference

What You Agree To When You Use mp100

These terms set out how your account works on mp100 — what we expect from you, what you can expect from us, and how wallet payments via DANA, OVO, and GoPay fit into that relationship.

Account holder responsibilityDANA, OVO, GoPay wallet rulesEligibility by local lawAccount suspension conditionsHow to raise a dispute
mp100 What You Agree To When You Use mp100
TERMS CONTACT PATHS

Reach Us About These Terms

Team online

Live Chat Support

Open the chat icon from any page in your account to ask about a specific clause, a wallet transaction dispute, or an account suspension notice in real time.

Email Our Team

Send a written query about these terms to our support address. Include your account ID and the section reference so we can respond with the right context.

Help Centre Articles

Our account help section covers the most common terms questions — wallet verification, account holds, and what triggers a review — without needing to contact us directly.

HOW WE HANDLE ACCOUNTS

Account Security and Your Rights Under These Terms

Account Data Handling

We store your account data only as long as needed for operational and legal purposes. You can request a summary of what we hold by contacting support with your account ID.

Wallet Verification Process

Before any withdrawal to DANA, OVO, or GoPay is processed, we verify that the wallet name matches your registered account details. This step protects both sides from misdirected funds.

Account Security Practices

Your account is protected by password authentication and OTP confirmation for sensitive actions. If you suspect unauthorised access, contact support immediately so we can place a temporary hold.

Requesting Changes or Corrections

If your registered name or wallet details need updating, submit a request through live chat with supporting documents. We review and apply changes within the timeframe stated in your confirmation message.

Common Questions About mp100 Terms

These are the questions we hear most often about how our terms work in practice — covering your account, your wallet, and what happens when something needs to be resolved.

The core terms apply regardless of which wallet you use. Each wallet also has its own provider conditions, and both sets apply when you transact through your mp100 account.

Depending on the breach, we may suspend access, place a hold on pending transactions, or close the account. We will notify you at your registered contact before or immediately after any action is taken.

Access depends on what local law permits in your location, including in cities like Yogyakarta. We cannot confirm eligibility for every region — check the current status based on your local regulations.

Contact our support team through live chat or email with your account ID and a clear data request. We will confirm receipt and process the request according to the timeframe we communicate to you.

The general account terms cover all lobby areas including live casino tables and sportsbook markets. Specific game mechanics — like how a round is settled — are governed by the studio or provider running that game.

We send a notification to your registered contact whenever terms change. Continuing to use your account after the update date means you accept the revised version as it stands.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.